AI FirstPhone System & Practice Growth Platform
Opal Voice combines a powerful phone system with intelligent automation to streamline your front desk and grow your healthcare practice.
Run a Tighter Front Desk
Every missed call or delayed follow-up is revenue slipping away. We help you stop the leak.
AI Phone System
A Phone System That Actually Boosts Front Desk Productivity
Live transcription & AI summaries that sync to your EHR
Auto-tags conversion opportunities for follow-up
AI scoring to monitor and coach front desk staff
Robust call center features for every practice size and need
Text and Voice Agents
AI Text and Voice Agents That Fill In the Gaps When Your Team Is Away or Focused on Care
AI Voice Agents that handle bookings, reschedules, and patient inquiries
AI SMS Bots that confirm and reschedule on the spot
Reactivation & waitlist workflows that fill openings and bring patients back into care
Fax and Referrals AI
A Smarter Fax System That Reads, Routes, and Tracks Every Referral for You
AI parses faxes to capture patient and referral data
Intelligent routing to the right team member or EMR workflow
Use your current e-fax or switch to our built-in system
Lead Management Hub For Physiotherapy Offices
A Unified Inbox That Automagically Captures Leads From Fax, Web Forms, and Calls
Every opportunity tracked, followed up, and booked, all in one place
Custom boards to manage Prior Auth, waitlists, and staff tasks
Call, text, or check benefits right from the inbox
Deep Verification™ For Physiotherapy Offices
Deep Eligibility and Benefits Checks That Ends the Cycle of Doubt and Rechecking
Combines multiple sources for a complete and reliable eligibility and benefits picture
Syncs eligibility and benefit reports back to your EMR at the click of a button
Customizable benefits questionnaires built for your workflow
Opal Voices’s AI models utilize thousands of hours of diverse call data, delivering a robust AI-driven front office experience for patients, staff, and leaders in health care practices, from solo offices to groups.
OPTOMETRY
AI-Powered Phone System Built to Grow Your Optometry Practice
Opal Voice unifies calls, automation, and analytics so your team can focus on delivering an exceptional patient experience.
PHYSIOTHERAPY
Intelligently grow your Physiotherapy Practice
Opal Voice combines phone system with AI powered call analysis and task automations to help your staff get more done.
VETERINARY
Efficiently Manage your Veterinary Office
Your staff members can measure the effectiveness of their calls, learn from mistakes and optimize their performance.
OPTOMETRY
AI-Powered Phone System Built to Grow Your Optometry Practice
Opal Voice unifies calls, automation, and analytics so your team can focus on delivering an exceptional patient experience.
Opal Voice isn't just connected to your EMR-it's deeply integrated. Handle critical workflows without ever leaving the platform.
Create Patients
Add new patients directly from Opal Voice with auto-populated demographic data. Syncs instantly to your EMR.
Two-way sync
Open Cases
Create a case directly from Opal Voice when you receive a referral. Attach referrals instantly and sync to your EMR.
instant update
Update Benefits
Push Deep Verification™ reports straight to your EMR. No copy-paste, no double entry, no errors.
One-Click Push
Pull Patient Data
Access patient profiles and appointment data from your EMR to power AI-driven follow-ups and reactivation campaigns.
Live Data
Works with all Major EMRs — WebPT, revolutionEHR, eyefinity and more
Real-time sync keeps your team on the same page
Works With All Major EHRs
Deep integrations with the systems you already rely on
Get a Front Desk Workflow Audit
Not ready for Opal Voice? No problem. Get expert advice on optimizing your front desk-completely free, whether you use our product or not.
Frequently Asked Questions
For queries contact
hello@opalvoice.io